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The first Android smartphone from Google, the Pixel XL (Model Number: G-2PW2100) was launched October 20, 2016. It has a 5.5-inch AMOLED display, 3450 mAh battery, and 32 or 128 GB storage options.

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Phone on but screen black

Phone turns on but screen is black after I dropped it on kitchen stone floor. Good protector cover. Screen not cracked. I tried several YouTube suggestions i.e. Power+Volume up/down etc. Any suggestions? thank you.

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Sounds internal. The power supply for the screen may have been moved because of the fall. Unless you have some phone repair experience+the right tools, taking it to a technician should be the best solution.

If nothing is broken or needs to be replaced, repair should come cheap, too.

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Wow, quick response and good suggestion. I have taken phones apart and have the tools, but have not worked on this old Pixel. Can you suggest what I need to get to repair/replace the power supply for the screen? Thanks again for your help and quick response Med_tech, appreciative.


If it isn't broken you should be able to just slide it back into place.

If it is, it would be a real hustle trying to find the specific spare part. In that case, a specialized tech should probably intervene.


You are right. I will have to find a tech to look at it. thanks!


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Mary Brady zal eeuwig dankbaar zijn.

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