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Hi,
What is the model number of the printer?
How it is connected to the computer, WiFi or cable?
Does the printer work if you try to copy or scan using the printer's control panel?
What OS is installed in the computer, Windows, Mac, Linux etc?
Hi,
What is the model number of the printer?
How it is connected to the computer, WiFi or cable?
Does the printer work if you try to copy or scan using the printer's control panel?
What OS is installed in the computer, Windows, Mac, Linux etc?
What have you checked?
door jayeff