Ga door naar hoofdinhoud

The HP G71 is a laptop series produced by HP. G71 laptops are identifiable by the model number G71-XXX-XX, and endings vary depending on options and seller.

8 Vragen Bekijk alle

Why don't my USB ports work?

I've noticed recently that both of the USB ports on the right side of my G71 are not working correctly. Whenever I plug a device into the top one, I get a "USB device not recognized" message, and plugging something into the other gets nothing at all. The third USB port (on the left side) works perfectly fine.

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score 2
2 opmerkingen

Try reloading the USB drivers. Cheapest easiest fixes first then dive in to innards.

door

my cd roma worked until I update my window

door

Voeg een opmerking toe

2 Antwoorden

Gekozen oplossing

I finally opened the computer. The ribbon cable from the USB board to the motherboard was unplugged at the motherboard. I now have all 3 USB ports functioning again!

Was dit antwoord nuttig?

Score 4
Voeg een opmerking toe

I would remove the keyboard and check to see the connector for the USB ports on that side is firmly connected. If it is check the ports carefully for damage or debris. I am including a link the the service manual. Good luck.

h10032.www1.hp.com/ctg/Manual/c01713747.pdf

Was dit antwoord nuttig?

Score 3

2 opmerkingen:

Thanks for the link, I'll be sure to try that.

door

Definitely appreciate the link. Thanks for your help in this.

door

Voeg een opmerking toe

Voeg je antwoord toe

David Hodson zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 1

Altijd: 3,357