Why can’t I hear out of the phone?

Question

iPhone 7 Plus

Released September 16, 2016. Models A1661, A1784, and A1785. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red.

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briana mull @brianamull

Rep: 1

Gepost: 23 dec. 2019

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Why can’t I hear out of the phone?

When someone calls me, they can hear me but I can’t hear them. When I make a phone call the speaker option is grayed out so I’m not able to put the phone on speaker. When I connect my earphones is doesn’t recognize them and instead it continues to play the music through the speaker

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