My iPad had a cracked digitizer so I replaced it with your kit and the repair went smooth. Upon turning it on the screen touches are unresponsive and sporatic. What gives ? My order number is 2030672.
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It’s always good to test replacement before installing it to the housing to make sure it works correctly. Usually touch issues on iPads after placing a new digitizer are due to it not sitting flush on the housing as old adhesive wasn’t properly removed and/or flat cable got pinched incorrectly between glass and housing. You are the one who did the job..you should be able to figure if any of these apply in this case.
BTW, this is a help forum with volunteer’s answers, not the iFixit customer care. For that contact: https://help.ifixit.com/
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I was very thorough on removing the adhesive around the perimeter of the housing and the digi cabled tucked nicely from what I saw into the housing as I was closing the Ipad up. I don’t think it could have gone any better. I appreciate the reply sounds like I need to contact support, thank you.
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