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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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Strange things happening with Apple devices

Just making one post about several Apple products.

My sister is having the following problems with her apple products and brought them to me to work on.

iPhone 5 had a cracked screen, I replaced the screen and the battery. Everything worked fine for about 2-3 days. Now it will not turn on. The battery was still charged to about 50% when it was turned off. Tried to plug it in to charge it and still nothing.I have cleaned the charging port but did not help.

Ipad Air Wi-Fi her husband kept it plugged in all the time. He had no issues with it until the other day when he went to turn it on. Now it will not turn on. Could this have caused the battery to go bad?

She had an iPhone 6 that I changed the screen battery and charging port. It worked for about a week. Then it would not turn on or anything. I tested the tristar chip and found out it was bad.

She used different chargers all original chargers for both devices and has even tried other chargers Apple and non Apple chargers. She has also tried to connect it to a computer to see if the computer would pick it up but still nothing happens.

It just seems strange that it is all happening to her devices, yet I have never had any other customer have issues like this before. Also the iPad Air, has never been taken apart for any repairs, thats what I cant figure out. If anyone has any ideas on what could be going on here please help, as I cant figure this one out.

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HI @b23norris ,

What is your sister's household power supply like?

Have there been problems like surges, outages or even if the supply voltage too high i.e. outside prescribed range?

Has she had problems with any other electrical devices?

Are their Apple devices charged via adapters connected to the power via a powerboard which may have problems?

It seems like there is a power problem of some kind. Just a thought

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@jayeff There has not been any power issues in her house. The house is was just built about 5 years ago and her husband had them put suppressors, filters and all that good stuff in the eletrical in the house to help keep any power surges or anything like that from happening. There has been no other issues with any other devices, Computers Tvs, ect...

One of the devices were plugged into a surge protector while the other was pluged in to the wall outlet. All devices are using original Apple chargers.

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I still suspect helium. The house probably sits on a natural deposit somehow, or they bought some helium for balloons, medical equipment or something like that, and it is leaking.

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Let me guess, helium.

https://www.vice.com/en_us/article/gye4a...

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The most problems I ever have is when doing repairs for family and friends (usually for free). I just try not to do to many of them. Most of the time they don’t even pay for the parts.

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I never do a repair for friends or family for free. They do at least pay for the parts, and I round it up to the next $10 mark. I may not make a lot from them but I also most of the time don't have to do this very often.

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If you have a device that fails a tristar tester, then you know this for sure—-this family uses tristar-killing chargers.

Dead tristar is consistent with all of these failures.

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Tristar-killing chargers, sounds like something we could sell to the First Order

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All chargers are the ones that came with the devices.

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Brent Norris zal eeuwig dankbaar zijn.
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