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laptop screen not turning on

I recently bought a laptop which is Asus TUF fx505dt and when i plugged it in and turned it on, the screen wont lit up. Any tip to fix it? Ps. its the first time boot up so it has not been set up yet

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You can start connecting a external monitor or your Home TV and look if you get image externally, and it doesn't work you can try pressing the power button for about 30 Seconds and see if it reboot and display something.

If the computer is brand new, try to contact the seller for support or send it back and get a replacement. If is used and seller does not accept returns. You can try opening and see if something is loose like RAM memory (If it was shipped maybe it was shaken very hard ).

Good Luck!

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Have you any indication it is getting power??

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if you're talking about the laptop itself then yes it is getting powered because the keyboard lights up but the monitor still would not light up or show any image at all.

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Bro i have the same laptop and had the same problem… i was just right to send the laptop to waranty but i did a factory reset with the options in windows for “reset this pc to factory settings” and it works!!! im so freaking glad ight know! hope this works for you!

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jomari zal eeuwig dankbaar zijn.
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