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Announced in March 2015, and released April 10, 2015, the Galaxy S6 is the next flagship in the Galaxy line. The curved screen version is known as the Galaxy S6 Edge.

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Wont charge or turn on

Hi

My Samsung Galaxy S6 (SM-G920-F) recently stopped working. I don’t recall any damage happening, like getting wet or dropping it.

It wont charge at all, I’ve tried different cables, plugs, power bank but nothing happens, no indication on phone at all.

When I try wireless QI charging, the phone still does not react, but the chargers wireless light stays on, meaning it can at least connect to the internal coil.

Does this sound like a battery problem or possibly a fried component? Either way, would it be fixable?

Any advice would be amazing, thanks in advance

Robbie Rankin

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A USB ammeter would be really helpful in this situation so you could see the voltage and current draw the phone is receiving to know if it is truly charging properly or not. Without some additional diagnostic information, it’s hard to say what the problem would be so we can only really guess the likely suspects based on the description of the phone’s behavior.

Since you’re already tried multiple cables, wall adapters, and even wireless charging, we can at least rule out faulty charging accessories (assuming the ones you used were known-good and working) and possibly the micro-USB charging port.

As you suspected, you could start with a battery. The Samsung Galaxy S6 is old enough now that you very well may need a new one. Should the battery replacement not solve the problem, you would be looking at a potential board-level problem involving the charging circuit which would require additional diagnostic tools and equipment to further troubleshoot.

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Thank you for the crazy quick reply, battery kits and ammeters seem fairly cheap online, so I'll try a replacement before risking the expense of putting it in a shop, and update any progress here.

Thanks again for an informed answer, a shop I tried yesterday didn't seem to listen about wireless and immediately quoted £70 to replace usb port!

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