No service on Sony Xperia Z5 compact (did not drop phone)


I have no service on my Xperia Z5 for 2 days now. I tried the following:

*#*#4636*#*# and change to GSM only, switch on and off Mobile radio power and restart the phone as I found in a popular tutorial. It does not work.

I tried to uninstall all the new apps I had installed in those 2 days and it does not work either.

My phone is back in WCDMA preferred now but I still have no service.

I restarted it a dozen times without it changing anything.

Can someone advise something?

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Have you called your service providers customer service to determine if you still have service? It could be that you didn't pay, or that your service got transferred to a different phone.


Hi Abraham. No, problem is technical and not administrative or financial issue. My phone used to do that from times to times, but never for such a long period.


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