Screen has gone black while installing BIOS for first time

Question

HP Pavilion Series

Repair and support information for HP Laptops, designed for home and home office use.

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Angela Webster @angelaw

Rep: 1

Gepost: 10 mrt. 2019

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Screen has gone black while installing BIOS for first time

Started to download BIOS for the first time off HP Desktop, it got as far as HP BIOS Update and it said it would restart laptop and I would see flashing but the laptop shut down then the screen went black and then nothing. The laptop light stayed on but nothing else, I left my laptop on all night, the screen stayed black

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4 opmerkingen:

Does the machine boot if you press the power button? Is it charged?

10 mrt. 2019 door Jonah Aragon

Hi @angelaw

Had you tried this method on restoring your laptop?

https://www.youtube.com/watch?v=qpiGUojt...

11 mrt. 2019 door Augustine

Power button light stays but the screen stays black

11 mrt. 2019 door Angela Webster

You don't say which HP desktop computer model you have. That may help, you know.

Did you try Augustine's suggestion to restore the previous BIOS?

12 mrt. 2019 door mike

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1 Antwoord

Does the machine boot if you press the power button? Is it charged? — Jonah Aragon
Hi @angelaw

Had you tried this method on restoring your laptop?

https://www.youtube.com/watch?v=qpiGUojt... — Augustine
You don't say which HP desktop computer model you have. That may help, you know.

Did you try Augustine's suggestion to restore the previous BIOS? — mike