Why is my PC booting up but not going to the home screen?

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eMachines Desktop

Desktops developed by eMachines. eMachines has since been discontinued by the Acer Group.

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idk computers @idkcomputer

Rep: 13

1

Gepost: 22 feb. 2019

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Why is my PC booting up but not going to the home screen?

My pc will boot up and I can see the boot up screen, but after it boots up the screen goes black. If this happened to anyone else and they know the answer could you help me out? Thank you.

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4 opmerkingen:

Hi @idkcomputer ,

What OS is installed in the computer, Win 7, Win 8.1, Win 10?

Try starting the PC in "safe mode" and check if it works OK.

Search online for how to start Windows in safe mode for your particular OS.

Post back with the results.

22 feb. 2019 door jayeff

Window 7 Starter

25 feb. 2019 door idk computers

Hi @idkcomputer ,

Did you try starting in safe mode?

If it works OK you have a driver problem.

What is the full model number of the computer?

25 feb. 2019 door jayeff

It won't show me that screen at all so I just guess what to press at the moment.

1 mrt. 2019 door idk computers

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1 Antwoord

Hi @idkcomputer ,

What OS is installed in the computer, Win 7, Win 8.1, Win 10?

Try starting the PC in "safe mode" and check if it works OK.

Search online for how to start Windows in safe mode for your particular OS.

Post back with the results. — jayeff
Hi @idkcomputer ,

Did you try starting in safe mode?

If it works OK you have a driver problem.

What is the full model number of the computer? — jayeff
It won't show me that screen at all so I just guess what to press at the moment. — idk computers