LG in-door icemaker won't dump ice into the bin

So here’s my story - I don’t think it’s represented here. The icemaker has a sensor in it that it won’t dump unless the temp is below 9 degrees in the compartment. In my case it was 30, so cold enough to make ice but not cold enough to dump. That’s basically an early warning indicator that the temp differential is problematic - which is a compressor problem, ultimately, because it can’t keep pace. In my case the evaporator coil and the compressor have to be replaced - $1200 in parts for an $1800 machine.

I'd suggest that the bar that suppose to be in the down position is either in the up position or the switch in the back of the fridge is broke,look to c if there's a way to get to the switch and put a tester on it and c if the tester light comes on when the bar is in the down position if not then it needs replaced. That would be the first thing to .

my ice maker makes crush ice, not block ice. i have noticed that the device that kicks out the ice works fine (rotating one direction) but will NOT kick out the ice (when rotating the other direction)

i have an lg lfx25974st fridge and having ice maker issues. it makes ice but wont dump the trays unless i push the button inside to drop them. Also the black rubber door that opens to drop ice will not close thus letting cold air out all the time

Same issue, LG SKU: LFXS28968S.ASTCNA1, french doors with icemaker inside left door. The ice tray would fill with water but would not dump unless the reset button on the left underside of tray rotating mechanism was pressed.

1. I took apart the tray rotating mechanism (avoid!) which was a terror to put back together, no stripped gears and plenty of grease. Not the issue.

2. Installed LG ThinQ app and ran diagnostics - indicated no sensor issues or any faults.

>>>> 3. Unplugged and pulled the refrigerator from the wall. On the lowermost panel, unscrewed 5x Philips #2 screws to remove said panel Condenser was absolutely caked with dust after 2.2 yrs of operation. Vacuumed it out, and the panel vents, then reassembled and pushed back/powered up fridge.

Solved the issue. Amen to Trygve Olsen @trygveolsen

I've had our French door LG fridg for 12+ yrs. the original Icemaker worked for 5 yrs. Stopped making ice, wouldnt cycle when test button pushed etc... Purchased replacement (#2)and kept old unit (#1) #2 lasted 4yrs and developed the same issue. For kicks I swapped #1 back in and IT WORKED . #1 spent 4yrs in the box. My suspicion was it has ice formed in the gear box and was frozen in position. Now when my ice maker stops making Ice; i swap in the dried out unit. After 3-4yrs swaping (and documenting changes) i now place the "frozen unit" on my forced air heater vent for 3 days , also added a bead of plumbers silicone grease to the seam where the drive shaft exits the drive box connects to the ice tray. My hope is this slows the moisture/humidity out of the drive mech. Over time the plastic wears /opens up as the movment over the years of making Ice. I'm tempted to fit an O-ring if the sealing out / silicone doesnt help. In the end I've only had to purchase 1 new LG Icemaker. but keep it on hand for when the installed unit freezes up. About 6-8 mths when not sealed. now 8-13mths of service with the silicone. Your Mileage my Vary but this has been my experience.

The service centre that LG recommended to fix my ice maker problem, commented that it's just not LG ice makers, but all makes of refrigerators with in-door ice makers have problems.

The ice-maker has been replaced once, and still only releases the ice when we press the reset button.

It should be releasing ice into the container every time it senses that the until isn't full, thus being able to always have ice available all times.

We live in the tropics, and specifically bought this refrigerator to have access to ice at all times.

We paid a very high price for this refrigerator and one month after the two year warranty ended, what a surprise!, it fails.

Reading all the comments here, which are very informative, I would be very disappointed if we had to replace things such as compressor, etc. this early.

I have the same issue. Makes ice but won't dump unless I hit the reset button. got the refridge in 2016 nov (LFX28968ST). I checked water flow, temp of freezer is 4F to -2F. the filter is origonal but water comes out fast of water dispensor and to fill the ice tray. Did a sensor check and it says EMPTY so it's working. Hesitant to call for service and pay 100 for that plus parts. Must be one of the switches or computer parts so I'd rather buy a new one for 1899 and get all new stuff instead of fixing a 7 year old unit. First problem I had with this refridge/freezer. Heard horror stories with several brands from family/friends. Oh well, it's only money.

Had my icemaker doing the same. Had to have a compressor replaced. Made ice dump. Before replacing the the compressor the fridge temp was 50 degrees plus, and the freezer wasn't freezing. Now 11 months later it goes out again. Now the fridge is at 50 degrees again, but the freezer is still freezing thus far. Have the same repairman coming again Thursday. Ice won't dump again which is probably the high fridge temp causing it. Who knows?

Got our LG fridge Brand new in 2021 model # LRMDS3006S.

Same thing happening to our ice maker in the door. Had the entire ice maker changed out $425. Still nothing. Power on, reset button dumps ice, water refills ice tray. Cleaned behind fridge, took panel off and cleaned coils. Cleaned the vent on left side of the fridge. Freezer temp set to -2 and fridge is set to 36. Everything in fridge is great temperature and everything frozen in freezer. Craft ice maker in freezer is working perfectly. We are stumped and a little bit upset at the moment.

My refrigerator does not work right unless it's at -7. I also noticed it gets jammed when my house is too hot inside, 78 degrees and my family is still cold. When it gets really warm in the kitchen, cooking and cold adults at 78 degrees, the ice starts to melt them refreezes and jams up the ice makers. I use a hairdryer until it dumps and then melt everything off. I have to do this a few times per winter. If you sit on the floor and shine the flashlight at the craft ice maker you can see its stuck. It will also start banging when it's stuck trying to drop the ice

Short version: It is NOT the ice tray that was the issue. It was the water inlet valve

Long version:

I have an LG fridge that has the ice maker inside the lower compartment (freezer drawer). The process was as follows: 1) water is poured into the tray. 2) once frozen, the tray turns around to dispense the ice. Recently I had an issue where the ice would not dump. Thinking it was the ice tray, I replaced it. Btw, the manual/reset button works just fine. The problem was that the ice would not dispense, and as more water builds up, the device gets stuck.

I found out that it was not the ice maker at all. It was the water inlet valve. This device was faulty because it would drip water little by little over the course of the ice making. So what happens is that the first batch of water will freeze. Periodically, more water will drip over and over before the ice get's dumped. Then it would look like an "overflow" of water since the ice would go above the tray level and eventually freeze all the way to the spout that pours the water onto the tray. Once everything is frozen, the overflow of ice will prevent the tray from rotating. Thus, it would "appear" as though the ice is not dumping while in reality, more and more water builds up, preventing the ice tray from functioning.

Try replacing the inlet valve and that might solve the issue.

****MY ACTUAL FIX****

I thought I had fixed the issue (see above) by cleaning the coils. But, the problem — the ice tray not dumping its ice in the container bin below — came back.

This is my solution:

There is a “coat hanger” type metal piece that is connected to a sensor that permits/denies the cube tray from dumping ice.

The thing is, the coat hanger is very easy to accidentally bend — especially when you open the door compartment to pull out the bin and break up blocks of cubes (and then push the bin back into position).

Now this coat hanger sensor is cruder than you think! I assumed it would detect ice pushing up from underneath; i.e., cubes piled up high enough to push the coat hanger upward, triggering the sensor.

Nope! In fact, gravity trips the coat hanger sensor:

When empty, the ice bin sits upright. When it is full of ice, it leans towards the inside of the fridge.

The bin tilts when full, and returns to upright when empty, and this tilting action trips the coat hanger. So, just bend the coat hanger very carefully until it works again.

I can’t remember when the ice bin touching the coat hanger triggers the sensor - when upright or tilted, but it became obvious when I did it.

Enjoy!