Trackpad click working only before Login - Finger movement never work!

Question

MacBook Pro 13" Retina Display Mid 2014

Model A1502 / 2.6 GHz (Turbo Boost up to 3.1 GHz) or 2.8 GHz (Turbo Boost up to 3.3 GHz) dual-core Intel Core i7 processor with 4MB shared L3 cache.

Rep: 1

Opties

Hello all,

after updating my macbook i have a serious issue with the trackpad - keyboard works perfectly.

I went to the apple store and they say that the trackpad is broken but they can’t explain why the clicking works before login in but not after.

I have done all of the resetting using all kind of key combinations but sadly nothing help. Also a reinstallation of the OS didn’t help.

Sadly I didn’t find someone with the same problem so Im thankful for any help!

Nora :)

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Ja Nee

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3 opmerkingen:

you say you done a reinstall ? was the trackpad working during the recovery process ?

Thanks a ton for your answer! Only the clicking worked but it also didn’t recognize the movements of the fingers on it!

check for updates if possible if no updates found. perform clean OS install on your Mac if there was no hardware error you can easily fix the error

you say you done a reinstall ? was the trackpad working during the recovery process ? — lewis Barker
Thanks a ton for your answer! Only the clicking worked but it also didn’t recognize the movements of the fingers on it! — Nora V.
check for updates if possible if no updates found. perform clean OS install on your Mac if there was no hardware error you can easily fix the error — Amily Grey