“Service Battery” – how can I disable my Battery

@ajcooke01 - If he does this he will void his warranty! Remember he wants Apple to replace the battery under warranty as its one of the systems which Apple posted that have a battery issue Apple’s MacBook Pro battery recall! and here's the Apple S/N checker 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program

@danj Didnt say he couldn’t do that? “However I have issues with Apple and they are not fixing it free - even tough it is classified as a defective MacBook Pro”

If his system checks out with the checker then they need to do it! If the S/N is just in front of or behind the ones in question Apple often will believe they missed a run and will honor the warranty.

I've had a few systems which where just outside of the range on a different issue and time point. But, after talking to them I was able to get it done. I'll admit we had quite a lot of systems so they sorta realized it was a token they had to pay out.

As of late Apple support is trimming servicing on edge issues. I have a feeling this maybe related to the two black eye they have right now.

Left eye - keyboard issues with the butterfly's

Right eye - i9 heat issues (which is still not fixed properly) bad cooling design

@sturec22 will need to be firm and work up the food chain. The best window is Tuesday mid day to go back to the store to talk with the Apple Store service manager and then the store manager and may need to talk to a lawyer to have a proper letter written.