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Kenmore Dryer needs Trouble-Shooting!

Hey ifixit!

My families Kenmore Dryer, Model # 417.83042300, has been acting up for the past few weeks or so. The dryer gets very loud and sounds like it’s about to overheat and explode. We’ve unplugged it for a week and the dryer still continues to make a loud ruckus. I suspect it might be the motor but I am not sure. Can anyone with experience give this video a listen and provide me with a solution? Any feedback would be great, thank you all!

LINK: https://youtu.be/yu1hqNyC_f0

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Cause 1

Drive Belt

The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor. Over time, the drive belt can become frayed or otherwise damaged. If the drive belt is frayed or damaged, the dryer will be noisy as it turns. Inspect the drive belt for signs of wear. If the drive belt is worn, replace it.

Cause 2

Drum Roller

One or more of the drum rollers might be worn out. Many dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. When the drum rollers are worn out, they can cause the dryer to make a loud rumbling noise. To determine if the rollers are worn out, inspect the rollers. If one or more of the rollers are severely worn, we recommend replacing all of the rollers at the same time as a preventative measure. (The roller shaft can often be reused if it is in good condition. Clean the shaft thoroughly before installing the new rollers.)

Cause 3

Drum Roller Axle

One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. Over time, the drum rollers and axles wear out, causing the dryer to make a loud rumbling noise. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not need to be replaced. If a roller wobbles and/or does not spin freely, we recommend replacing all of the axles and rollers as a preventative measure.

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Hey @mayer, I’ve took your suggestions and I had my son take apart the dryer completely and inspected all the parts. The source of the sounds is still unknown to us but we highly suspect it’s related to the motor. Please give this video a listen https://youtu.be/sA5vuTxz7Vk

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Let's see if we can get @ladytech to give this a listen. Of course it looks like you've removed everything I mentioned. Of course I can't tell the actual volume you are hearing.

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The first thing I need to know is what the voltage is at the wall. This is important. It sounds like a motor that’s wired to 220v instead of 110v. At the wall outlet you should have 110 v at each side. Test line 1 to neutral then line 2 to neutral. then across the two lines you should have 220v. if you have 220 on one side of line voltage then that’s the problem. An electric dryer motor runs on 110v Only the element uses 220v. If there is a problem in the wall outlet and one leg of 110v has 220v to it the motor will run but sound like this.

If the voltage is good them lsomething is in the blower housing. The area around the fan blade the is attached to the motor. This blower housing can be difficult. It won’t come off so you’ll have to try to pin point the noise. I usually turn the fan blade by hand to see if I can hear where whatever is hitting it is at. There is also a plastic part in the motor that turns. It’s on the outside of the windings. It goes around the motor. Only moving part bythe windings. Check underside of the motor too. Sounds like a collar stay is lodge somewhere.

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Inspect the fan blade. You don’t have to remove it from the motor, just look at the center of it for cracks.

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frigidaire dryer rebadged with kenmore . wear and tear issue . If you pop the top up ( opens from the front with a putty knife pushing on 2 spring loaded clips on either side) you will see the drum. the drum at the front rides on 3 plastic pads glued to a piece of felt. there may be little to nothing left of the front felt. Super cheap part to replace. the rear of the tub is held with a ball-in-cup type bearing. eventually the ball wears away the cup and starts to cut through the metal supporting the cup . also easily replaced and both parts come with instructions ( if you buy the oem part)

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Hey @mazdanoob, thank you for the comment. I’ve had my son take the dryer apart and inspect the front felt and it seems perfectly intact. There doesn’t seem to be any heavy sign of wear and tear. And my son said that the rear tub bearing was replaced not so long ago. We’re still having trouble figuring out the actual problem, any other suggestions would be great!

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Jenny Dam zal eeuwig dankbaar zijn.
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