HP CM1312: All colors are showing up in print very light
Hi
I have been looking around on web and on your page, but so far I did not find solution for below issue with HP CM1312MFP.
I have checked service manual and made case with HP support also, but no luck with either.
So may be you can advice on troubleshooting?
Issue:
All colors are showing up in print much lighter than what they did when I replaced cartridges in Nov. 2017.
Description:
I noticed in printing attached document that all colors are showing up in print much lighter than what they did when I replaced cartridges in Nov. 2017.
In particular (see attached doc for comparison):
dark yellow/orange printed as light yellow
black text showing up pretty pale
dark blue showing up as light blue
What I have done so far:
All 4 cartridges replaced back in Nov. 2017. OK after this
Today I tried to replace cyan and black cartridges => same issue
Cleaning and calibrating as per manual
Visually inspected all 4 cartridges, nothing found
Setup: Checked both on WIN XP SP3 and WIN7 SP1 – same issue
Any suggestions?
Br
Peter
Is dit een goede vraag?
3 opmerkingen
Same problem with CM1312nfi. First was light color, or no color. Once pink, then red. Once yellow, then orange. Sky blue, to deep sea black.
Three shades of black on same page ! Never a green.
Same as you described.
6 Weeks later-
Installed new non-HP Cyan cartridge. Printer acknowledges non-HP.
Blue prints ok.
Installed new non-HP Magenta cartridge. Printer acknowledges non-HP.
Red prints ok.
Installed new non-HP Yellow cartridge. Printer acknowledges non-HP.
Yellow prints ok.
Installed new non-HP Black cartridge. Printer acknowledges non-HP.
Black prints ok.
Print the Demo page. Perfect Demo page !
But, but, I didn't do anything ! And the old carts are not empty !
This is crazy. I'll pretend I didn't write this.
I think the bad news is, when 1 goes bad, we must replace all 4 ????
Thank you very much.
door Tom Shafer
Hi Tom
Have you checked to grounding of the printer?
In my case issue was intermittent, some days it was OK other days not.
And issue was the same with both original HP as well as compatible cartridges.
br Peter
door peter lauritzen
After losing two canon lasers in a power-outage, I put the new printers on a UPS, wired direct from the service box. (ie: not using the house wiring). Thanks for the tip. I'll alligator the two printer chassis just to make sure.
door Tom Shafer