Yo he tenido el mismo problema. Y cometí un error de novato, ya que soy técnico en una tienda de telefonía, e intenté sacar el pedazo que quedo dentro un poco a la fuerza. Claro así estropeas los pines de contacto. Menos mal que lo pude abrir para enderezar los pines de la MicroSD y 2ª SIM y parece que con un nuevo portasim va bien.
Pero si que es verdad que es un fallo de diseño muy grande ya que a todos imagino que se nos a roto por el mismo sitio y dentro del terminal. Claro LG al mandarlo a garantía se lava las manos diciendo que el portasim lo ha roto el usuario. Cosa totalmente falsa ya que se rompe en su interior al intentar expulsarlo.
Es una vergüenza. Y después de otros tantos fallos, dos veces ha pasado ya por garantía por fallo de pantalla y flex de carga, o carencias de este terminal tengo claro que será el último de esta marca que compre.
Espero no tener que sacar nunca más la SIM o la Micro SD ya que me temo que volverá a pasar lo mismo tarde o temprano.
I had the same problem. And I made a rookie mistake, since I'm a technician in a telephone shop, and I tried to take out the piece that was inside a bit by force. Of course, you damage the contact pins. Luckily I could open to straighten the pins of the MicroSD and 2nd SIM and it seems that with a new portasim goes well.
But it is true that it is a very big design flaw since we all imagine that we were broken by the same place and inside the terminal. If you send it to LG guarantee they washes his hands saying that the portasim has been broken by the user. Totally false thing because it breaks inside when trying to eject it.
It is a shame. And after many other failures, two times on warranty for screen problems and charge flex, or shortcomings of this terminal I am clear that it will be the last of this brand I buy.
I hope I do not have to remove the SIM or the Micro SD anymore because I am afraid that the same thing will happen again sooner or later.
Hi this just happened to me today Feb 9 2018. I did a search on Amazon and SIM trays for the LG G6 are $10 USD. I bought two! I think the tray is a poor design. I was able to extract the broken piece by gently rocking it. However my SIM cannot be read. If the replacement tray fixes the problem I will post in 2 days.
door Christine Roy
Had the same problem however after replacing the sim tray, my sd card does not want to read. Keeps saying that the sd card is corrupt
door clement roberts
Well it is going to cost you, it will have to go to LG's contracted (not LG) repair place. They have a sweet deal with LG they get your LG cell phone and keep it until you pay to get it back, repaired at a big cost or not repaired if you like to pay for nothing. This is LG's problem not ours, this will happen to all of these cheap LG cell phones and they know this and will not fix the problem.
I had the same issue. It is so widespread I cant believe the thieves refuse to fix it under warranty. I have used smartphones since the days of Windows Mobile on HTC's earliest devices like the TyTN and I have never seen such a rubbish build. The front facing camera was pants too. They asked me to pay £190 to fix it and I refused
I have sued LG to court here in the UK and the hearing is in February 2019. I will lose more in a days wages to attend the court date than they are asking for but its a matter of principle. I hate the big boys getting one over us minions.
door scott free
I just experienced the same thing and it was the 2nd time! I lost all my daughters photos from her graduation and her very first movie date! I am beyond disgusted with this and the fact that it's so common and they refuse to take accountability is disappointing. I will not be buying another LG after this experience.
door Mrs Lubrano
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