Wireless mobile mouse 4000

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Microsoft Wireless Mobile Mouse 4000

Released in 2009, identified by Model # 1383. A class 1 LED Product.

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My Microsoft wireless mobile 4000 stop working. The mouse arrow as stuck too screen .How do I fix it ?

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How do I fix the wireless mobile mouse 4000 from the arrow stuck on screen?

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Alistair Frith @alistairfrith Rep: 1 · Answer 1 · 2021-09-02T00:23:55-07:00

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Does the pointer move when a different mouse is used (if not then the problem is not the mouse)?

Is the mouse turned on (there’s an on/off switch on the bottom)?

Is the battery fresh? Could it be dead?

Is the red laser working?

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the red laser for me is working but its not moving and the laser dont (bright down) or (bright up) when moving