I just put it on a charge and the phone stop displaying it off it ons

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BlackBerry Z10

The BlackBerry Z10 is a touchscreen-based smartphone developed by BlackBerry, previously known as RIM.

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My phone on a charge switch it self off and the red led light will be blinking but the phone will not on

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Help me please I don't want to lose my media files

Franco C @fran7ic Rep: 157 2 · Answer 1 · 2017-11-17T03:15:12-07:00

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I had the same problem. solved it by getting a Z10 docking station.

Take the battery out of the phone and charge it on the docking station for a few hours.

docking station must be a dual station. Like this one...

Another option is to buy a new battery

good luck

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