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doesn't charge , used different charge port , still same problem

Hello

the phone is not charging

i just want to ask how to verify if the cable is connected and charging ? before assuming that its an ic problem

also i want to ask , i checked the battery voltage and it was 4.36 , is it because of the high battery voltage that the phone is not charging ?

another ting is , i saw a video for charging troubleshooting , he put the terminals of the voltmeter , -ve in the metals covering motherboard , +ve in the dot just under the battery port ( while battery plugged in ) to check the battery raising or lowering in charge , i did it , i saw a spark, then when i try to measure battery voltage , it's 0 volt , what happened ? i tried to turn on the phone by power supply and it works thank god , but what happened to the battery ? it's still at 0 voltage

thank you in advance

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

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Ja Nee

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Gepost: 11 sep. 2017

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Battery is probably short circuited (You have probably burnt out the gas gauge board / or the battery itself located at the bottom of the battery) and the battery will need to be replaced.

In the future I would strongly not recommend shorting terminals unless you know what you are doing. Better than having a paperweight phone.

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Ja Nee

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thanks

i will not try that again

but i want to ask you is the reason that the phone not charging was the high battery voltage at the beginning ?(4.3)

11 sep. 2017 door Hesham Adwan

and also how to check if the cable is charging please ?

11 sep. 2017 door Hesham Adwan

help me guys