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Try the earphones connection to listen if there is audio there.
Go to Control Panel > Device manager > Sound, Video and Game Controllers and check the status of the audio controller. Is there a red cross or a yellow exclamation mark against the audio controller entry?
Hi @nerogram ,
Check that the volume is not set to 'mute'.
Try the earphones connection to listen if there is audio there.
Go to Control Panel > Device manager > Sound, Video and Game Controllers and check the status of the audio controller. Is there a red cross or a yellow exclamation mark against the audio controller entry?
What OS is installed in the laptop?
door jayeff