NO works for the fingerprint

The home button no longer works for the fingerprint. But even when I go to settings to set the impression tells me that it does not work. I restarted the phone and reset to its factory state, but the problem persists.

Beantwoord deze vraag Dit probleem heb ik ook

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has the phone been damaged in anyway?

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No damaged anyway

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Perhaps it may be because the phone is dropped?

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