Hello I have a problem with my phone and i wish some one help me. i have note 5 and i think has been update recently and after that keep freezing and restart it self many times and i cant use it so i read that i should reset it to factory and it freezing when i did it but it reastrart it self and ask for language and freezing again please help and sorry for my bad english
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Some rancid-ware has made it onto your phone. This problem is most likely not fixable.
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can you explain more
A user of the phone has clicked on a link that downloaded onto your phone from a link most likely. The downloaded software is trying to take control of your phone and lock you out of it so the software can send your personal information to the software developer.
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