If the other people can now hear you OK and of course you can also still hear them, then there is a problem with the phone's microphone. Either it is faulty, has come loose of the systemboard or perhaps the opening at the bottom of the phone (small pinhole, behind which is the microphone), is blocked or covered over.

DO NOT stick a pin in the hole to see if it is blocked, you can damage the microphone. Use a magnifying glass to see if you can determine if there is something blocking the hole. If there is, try using a vacuum cleaner and see if it can be sucked out of the opening.

If the other people still can't hear you when using the external microphone then there is a problem with the phone's voice transmission circuitry and you will most probably have to get it professionally repaired..

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10 opmerkingen:

where is the external microphone

24 nov. 2018 door maryhelenaopray

Hi @ maryhelenaopray,

A lot of mobile phones have accessories consisting of earphones which have a microphone attached to it, so that you can use the phone without having to hold on to it. If you haven't got a set like this you may have to purchase them from any phone accessory store. They aren't very expensive.

24 nov. 2018 door jayeff

Why can I hear the person but the person can't hear me what is the problem

7 nov. 2020 door Sarah Steele

Hi @lovenothate

Did you try what was suggested in the Chosen Solution above, you didn't say?

7 nov. 2020 door jayeff

I tried all that I'm trying to microphone I tried to earpiece I was getting here a little crackling or some other hand

27 apr. 2021 door edwardlarry06

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ZTE Boost MAX N9520

person on the other end of the call can't hear me?

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