My screen is froze and none of the buttons work?

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Samsung Galaxy Note 5

The Samsung Galaxy Note 5 (called the Note5) is a phablet-style phone with stylus, manufactured by Samsung, released in August 2015.

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meliah103 @meliah103

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Gepost: 16 jan. 2016

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My screen is froze and none of the buttons work?

I had my note 5 on the table and when I started reading an article on the internet everything froze. The time stopped and none of the buttons are working to power it off or do anything. How do I fix my phone

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meliah103 @meliah103

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Gepost: 17 jan. 2016

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I got it working by letting the battery die then I plugged in the charger andbwas able to boot up the phone afterwards

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Cool. Good to know

18 jan. 2016 door iMedic

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iMedic @theimedic Rep: 57,5k iMedic Phone Repairs 18 77 212 · Answer 1 · 2016-01-16T21:31:17-07:00

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iMedic @theimedic

Rep: 57,5k

iMedic Phone Repairs

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212

Gepost: 16 jan. 2016

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Try a force restart first. To force restart your device, press and hold the Volume down key and Power/Lock key on the device for 10–20 seconds. This performs a simulated battery disconnect.

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That didn't work unfortunately. I let the phone's battery die then plugged in my charger and was able to boot the phone

17 jan. 2016 door meliah103

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