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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Earpiece not working - not even after soldering it into place

The earpiece on my 5S is not working after i changed proximity flex. At first I thought maybe it had something to do with bad connection, sprongs on speaker etc. So i cleaned it with isopropyl alcohol. Not successful. Now I have soldered the earpiece into place but it still doesn't work. Any ideas what this may be about? Hope someone else has experienced the same error. Regards Rikard

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Rikard, the rate of defective spare parts is extremely high.

Examine the connector on the board where that flex attaches. If you see nothing missing/broken/part removed, then do as Jason suggested and order a new front cam assembly and of course a new ear speaker in case you ruined this one in the soldering process. Order those parts from a reputed seller that will stand behind their products with a solid warranty, this way you will be less likely to receive a defective parts, or otherwise it will be replaced for you. I suggest iFixit parts because of their high quality and lifetime warranty.

You'll need to minimize the number of times you open your phone, since every time you attempt a repair, there's that inherent risk that you damage something.

Good luck!

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You see the thing is, both front facing camera and proximity works fine. But I did what you suggested and bought a new original proximity flex. Hope the phone will finally work after that. In case it is not the flex, could there be something wrong with the motherboard? I have also read about people having problems with low volume from earpiece after upgrading to iOS 8.4. And even the finger print reader seems to fail after that update.

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Yes, you could have logic board damage. We don't know the history of your phone. Assuming it was not subjected to a hard drop or liquid damage, then pry damage is a big possibility. Which is why I suggested examining the connector on the board and the area around it to look for anything broken, damaged/part-removed, or completely missing. You'll need some magnification. If nothing seems wrong, then you should rule out a defective replacement part before concluding that it's the logic board which is at fault. As an example, past Thursday I received an iPhone the owner of which could not be heard during calls. I tried a new charging dock (the mic is built-in) but that didn't fix it. I examined it, nothing seemed wrong. So I tried a 2nd charging dock, still no fix. I tried a 3rd one, original/used this time, and it worked. The whole bunch I had turned out to have a defective mic. Everything else such as charging worked well..

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Try a new flex assembly.

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It is brand new. Any other suggestions what it may be about? Its sooo annoying not to be able to hear the calls the regular way.

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I went through 4 of these flex assemblies before I had one that worked, as mentioned already, very high failure rate in my experience.

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Yesterday we had a problem with iphone 5s earpiece. we replaced the earpiece, the problem wasnt solved, replaced flex cable wasnt solved, after I was angry, and I tried restore with itunes. Haha, the problem was solved :)

the earpice is working well :)

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Rikard zal eeuwig dankbaar zijn.
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