Problem syncing my iPod touch 4th
I am having trouble syncing my iPod touch 4th. It is posible the problem might be the dock connector. Can i replace it ?
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You can replace the dock, although it requires special tools and skill, and there is great danger that you completely ruin the iPod in the process. Besides, this issue could be caused by something else gone wrong.
First, did you rule out the simple things?
- What is the problem? What do you mean by "having trouble syncing?"
-- Is iPod detected by iTunes when connected to your computer (the battery must be holding a charge for that to happen)?
-- Can you charge it from a wall charger?
-- Flash a light at the connector: does it look damaged/broken/rusted? Is something lodged in there that prevents the cable from being properly inserted?
A/ If you answer YES to the above, let us know to try further trouble shooting this.
B/ If you answer is NO to the above,
- Try a different known good cable;
- Power off the iPod, and use a soft tooth brush dipped in 90%+ isopropyl alcohol to clean the dock where the cable is inserted, then air dry, and test again with a known good cable.
If nothing in B helps, let us know as well. We'll take it from there.
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The iPod charge from a wall charger, but when I connected to the computer it does not recognize and neither charge, I tried to connect it in several computers and with different cables but the problems keep going, so I can't sync music from iTunes. I restore to factory default the iPod and I don't have any data. the dock connector looks some pins bent and there is one missing.
Then yes, the charging dock needs to be changed. Unless you turn it off and try to re-align the pins in their original location. Charging dock replacement on an iPod Touch 4th Gen. is a tricky repair where many things can go wrong. I advise you to take it to a known good/trusted technician who can take it apart and repair it without inflicting further damage.
Note that you have the possibility of downloading new content to your iPod from the Internet via Wi-Fi.
