once turned on, my photosmarts starts clicking and won't operate!
Once i turn on my photosmart, it starts clicking and won't operate!
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Rep: 251
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Disconnect the printer, connect it, turn it on, turn it off, and the turn it on, and it should work.
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Rep: 25
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I have the same problem. I removed the glass so I could see what was happening. The scanner head moves OK but when first turned on drives in fits and starts until it reaches home but it doesn't know it is home so it continues to drive making the clicking sound as the gear driving the toothed belt slips over the belt teeth. If left it will probably will wear off the belt teeth. I don't see a limit switch nor anything that resembles a "I'm home" position sensor. Good opportunity to clean the glass inside but it won't he;p if I can't get the scanner to know where it is. Any offers or suggestions?
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Some of the answers are to general and basic for Bob's question. I have the same issue with my printer. It's important to note that the clicking noise is clearly coming from the scanner (top) of the unit rather than anything from the main section (bottom), including cartridge alignment, power on/off sequences or paper jams.
Rep: 13
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Found the answer on another website. Take the light assembly off like you were going to replace it. Turn it over and clean two strip mirrors on the bottom. Also clean the underside of the copy glass where you see a white strip. The mirrors and strip are how the light assembly finds “home”. This fixed my printer.
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Rep: 97
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The printer head may be stuck and trying to return back to its start position. Check it for obstructions and see if you can tell if it is trying to move and causing the clicking and keeping printer from being able to do anything else until it is where it should be.
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I disconnect the mii engine and running the printer again, but the mini engine keeps on turning left and right.
That's why i,am thinking the mini engine is broken and need to be replaced. If the engine is still to buy/
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I , ll take the whole scanner off the machine and ther are no damages on the belt or so.
Must be the engine or something in the electronics.
Please give me some good advices what to to.
Rep: 3,5k
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There is either a timing belt or a timing wheel that sets the limits of the print head motion. If it is a timing belt, it would be made of metal with a lot of little slots, one or more may have dirt or debris that interrupts its timing. The same with the timing wheel, usually black and mounted next to the stepper motor that moves the print head.
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you can also call H.P. for help
they fixed mine for free. 1-800-474-6836
you'll get this recording saying to go to the web site but just wait it will send you to somebody after awhile.
then tell them whats going on and they will help you fix it
door John
When it stops clicking , the on light blinks and the screen stays on with the hour glass. Nothing seems to work. 903-447-0037
door jlf_5603