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Repair information for the 7" Android tablet by Samsung. Fixing this device is straightforward, and requires only common tools. The Samsung Galaxy Tab is an Android-based tablet computer produced by Samsung. The 7-inch Samsung Galaxy Tab is the first model in the series. It was introduced on September 2, 2010

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smart screen not working

I have the 10 inch tablet. My problem is the screen keeps switching off unless I am touching the screen. A message comes on stating "smart stay fails to recognise a face".

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I would first plug your tablet into a computer and back everything up if you can, and notice what happens when you plug in the tablet.

Check your settings to ensure the sleep mode isn't set to a faster response time

If that message comes on repeatedly it sounds as though it could be a software issue, if you can, I would suggest trying to update your tablet if at all possible.

If all else fails you made need to restore your device, or possibly have to do a factory reset. To do a factory reset, follow these steps:

  • Ensure the device is powered off
  • Press the power and the volume UP button until the startup logo displays
  • Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.
  • On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
  • Once the option is highlighted, press the Power button to select the option. (Pressing the Power button in Android system recovery mode selects the highlighted option.)
  • On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.
  • Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.

If you need any further assistance and these steps do not help please feel free to ask :)


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yea it happens with me u can brighter ur screen

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I did that and now is downloading but it has been like that for a while

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My tab is switched on and I can hear incoming emails and alerts but my screen stays black and does not respond at all. It also does not switch off

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I am facing a problem with my Lenovo Vibe K4 Note!

The Smart Answer feature has stopped working. I can no longer answer calls just by bringing the phone near the ears. Also, earlier, when a call used to come, the entire image of the caller used to be displayed in full-screen mode. Now, new call alerts are displayed as a pop-up at the top of the call.

Please suggest a resolution, if aware!

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David Ellis zal eeuwig dankbaar zijn.

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