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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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Phone wont turn on, power button broke

Basically, I locked my phone using Assistive Touch. When I pressed my home button to check the lock screen my phone had completely turned off. I had a full battery and couldn't quite understand why this happened. I had done a little research, and people just keep saying to press and hold the home and power button to reset. Well, this has worked in the past, but now my power button doesn't work. This is no longer a solution. My phone just won't turn on without my power button to reset it.

I have also read that you gave advice to someone of the same issue saying to just plug it in. Well, I have plugged it in to the computer and to the wall for over 1 hour, and nothing has happened.

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

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I am having the exact same issue. Did you resolve the issue? If so, how?

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If your IPhone is update and your charger works, your phone will turn itself back on. I have a iPhone 5c with a broken power button. It just died but by letting it charge , it will turn its self back on as soon as it hits 5%.

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the reason why your iphone is not turning on anymore even the battery is fully charge is becuase you overcharge your iphone already and you damage the power circuit of your phone. the only way to fix it is to change the power circuit by sending your phone to a nearest apple retailer or service center.

CAUSING OF OVERCHARGE THE IPHONE ARE CHARGING THE PHONE EVEN IF STILL HAS 30% OR MORE POWER LEFT, CHARGING YOUR PHONE WHILE IT IS ON

THE BEST WAY TO TAKE CARE OF YOUR PHONE OR ANY GADGET, DEVICES IS SWITCH THEM OFF FIRST BEFORE YOU CHARGE THEM. SO, EVEN YOU LEFT YOUR PHONE IN A CHARGING MODE FOR 24 HOURS; IT WON'T DAMAGE ANY CIRCUITRY IN YOUR GADGET.

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so its best to take it into apple or can I call apple

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hi i dropped my iphone 5c on the floor and different coulored lines came on the screen then the screen just turned black the phone wont turn on or reset what should i do ?

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Try holding the home button and then connecting to USB on the computer. Have you checked to make sure the dock is clean? It may have a bit of paper etc. that's stopping the charger/USB from making contact.

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14 opmerkingen:

My sisters phone turned off ,it doesn't want to turn back on in the past it keep doing it so I srached it up and it said to hold the power button and home button it worked but now her phone power button broke and it won't turn on help!!

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I have a the same problem

My phone ( iPhone 4/4s ) turned off, just because my phone battery DRAINED!

I kept searching "How to troubleshoot the iPhone 4 when it wont turn on"

Its the same reason "Just hold the power and home button at the same time and wait until the apple logo appears" but my power button is STUCK

how am I suppose to do but the power button is S T U C K ? and how am I suppose to troubleshoot?

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Omg I'm having that problem too. My iPhone 5s has the power button broken and the screen turned black, the phone is on tho because I pressed the home button and I held it for 3-5 seconds and then I said something and Siri started talking. So I know it's on but norhing I try, works. Nothing. And I'm desperate because I don't have money so I don't know what to do anymore.

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@leila Yes! I have the same problem right now!!!!! Is your phone fixed?? PLEASE tell me HOW TO FIX THIS!!!!! THANK YOUUUUU!!!!

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I can definitely help you. If your going phone is dead, connect it to the wall. But only do it if completely dies. Then it'll turn itself on later. My phone does it all the time. If your phone is off and you want to know how to turn it on, connecting it to any power source will turn it on. To reset it go in your settings.

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Hold down the power button with a sturdy non-scratching type of stick and press hard, wait few seconds until you see Apple logo..........power button needs to be replaced.......but why are we all having this issue?!? Poor quality product?

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5 opmerkingen:

Thank you! This helped so much.

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My phone is having the same issue.. Does this actually work??

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my iPhone 5 keeps doing the same. it turns off randomly,and I try to turn the home button and power button but my power button I think is broken. but I know it still works because I hear the vibration when j turn the sound on and when I plug it in.. what do I do!?!?

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Life saver!! The stick thing works

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My phone is having the same issue,i can't even use my power button coz its not working either, i try to connect it on iTunes but still can't do the reset coz its stuck on apple logo, please help, thanks

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FAULTY SLEEP/WAKE BUTTON SOLUTION

Apple has determined that the sleep/wake button mechanism on a small percentage of iPhone 5 models may stop working or work intermittently. iPhone 5 models manufactured through March 2013 may be affected by this issue.

Apple will replace the sleep/wake button mechanism, free of charge, on iPhone 5 models that exhibit this issue and have a qualifying serial number.

Go here: https://ssl.apple.com/support/iphone5-sl...

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2 opmerkingen:

Same thing wrong with my ipod5

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my iphone 6 has this problem will they fix mine for free?

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Guys, if your power button is broken you have to replace the power flex cable.

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3 opmerkingen:

What in the world is a power flex cable???

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Ikr Idek

I need in answer if u gone post in someone asking ? U need to reply

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mine not turning on or it is cracked at the bottom and when i tried to charged it it not turingon and it only make sounds

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80 % of the iphone 5 have this problem, apple know it and put up a repair free program check out my website and like for more tips, you have to put your serial and send it to apple for free repair

http://www.diversum.us/apple-special-war...

Click on iPhone_5_button_replacement_program

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I've got a broken power (lock) button and Apple Store said there's nothing they can do.

If your iPhone has turned off (either low battery, damage or an automatic shut down to refresh)

and your lock button is broken, there's not much that can be done. There's just a slight possibility that it might turn on by itself after hitting 5% or more. Connect it to a power source (Computer, Wall Plug, etc.) If this doesn't work, your iPhone will have to be repaired (the lock button itself) but this is an expensive move. If it's severe, there's not much that anyone can do. If you turned your iPhone off by AssistiveTouch, I suggest you connect your iPhone to your Computer and go onto Apple Store, restore your General Settings from your iPhone (this can be done) and enable AssistiveTouch on your Computer. This could turn your iPhone back on. If this doesn't work, then you won't be able to use your iPhone.

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I had the same problem. I left my iPhone 5 uncharged until my lock screen came up but when I put in my password to get in it said no sim card. so I did some research. then I found out that if you eject the sim card on the side with a paper clip then it will come out. after that just take it out and remove the card from the holder then put it back in then put the sim card back into the slot, turn on Wi-Fi, connect and there you have it!

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1 Opmerking:

Yes!!! Thank you so much! Worked perfectly!

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I just bought a replacement screen and put it on and nothing is showing my power buttom doesnt work so I cant hard reset it but when I plug the phone into the computer no devices are found .. idk what to do

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either your phone is broken, your cable is defective, or your charger has failed. Try different chargers and cables to isolate the problem. Or take all of them to an Apple store for diagnosis (make a genius bar appointment before going).

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My problem is i can't open my phone by pressing power button or home button. even can't load my lockscreen. i was using my phone and it suddenly turn off and cant open back. i press the power button and home button at the same time. That resolved my problem.

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My POWER button is BROKEN.

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Change power button flex problem solved

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I FOUND A SOLUTION!!

(the paragraph bellow just explains my situation)

I have an iPhone 5 with a lock button that doesn't work. One day I woke up after a night of it charging and it turned on just fine. The next second, it turned off and wouldn't come back on with the home button. So I plugged it in and nothing happened. Of course I couldn't reset it because my lock button doesn't work. So I decided to try something...

I left my phone unplugged all day. And then all of a sudden the symbol to plug it in to charge appeared so I plugged it in and now its fine.

p.s. the symbol came up right after I touched the screws on the bottom with a metal screw driver (not sure if that had any affect)

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2 opmerkingen:

touching the screws with your screwdriver may have helped if it had come into contact with any type of electrical medium. if it did then the screwdriver did help because of the transer of electrical energy from the electrical medium to the screwdriver and then to the phone

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Did Siri work and did the charging sound come on?? If so then that's the same problem I'm having and I might as well give it try since I'm going to school in less than an hour

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i held the power button for more than thirty seconds and it came on

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I just kept clicking the power button, then holding it for 15 seconds and paying with the home and power button a lot and finally it came back on

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my lock button is broken too and my phone shut down and wouldnt turn back on and i left my charger in for about half an hour ans it still wouldnt work BUT THEN i plugged it into my laptop and all of a sudden it turned on, it was really weird because my base charger thing was working since i started charging my ipad on it so i dont know.

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I had the same problem guys... and I fixed it. My first advice is not to charge at all. Let it for at least two days and then the battery will drain off. Then if you charge again your i-phone will turn on, but you have to leave it until the battery drain off completelly. Personally, I replaced the power button in a certified place in my town, it costed 40euros and the button is new, so now if I have the same problem, I can reset with the known way... Power button and center button simultaneously.

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http://repairphone24.blogspot.com/2015/0...

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I was having near exact same problem as you. I put my iPhone 5 into my pocket and then when I pulled it out to check the home screen it wouldn't turn on. I looked up forums on how to help fix the problem and all of them said to try the "hard reset." I couldn't perform the hard reset because my lock button does not work. I scoured the internet and eventually chatted with apple support but to no avail. I tried plugging in the phone for over 2 hours and tried every method. BUT I left my phone alone overnight and I tried to turn it on the next morning but nothing happened. So I plugged in my phone to my charger whilst holding the home button (not sure if that matters) and voila it showed the low battery screen.

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1 Opmerking:

after the low battery screen did it turn on? I did this but it just hasnt turned on.

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Try plugging your phone to the computer and open itunes and check for anything... or maybe you might've overcharged your phone like me.. and it worked :)

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I hit the home button and the volume down button togther and held them until the applie symbol popped up.

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3 opmerkingen:

nothing happened

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you problabry hit the POWER button if you have an iphone 6 or higher. The volume button is parallel to the POWER button so u probrably clicked it.

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btw: nothing happend!

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nothing i try works i was just using it and then i went to look at the time and it wouldnt come on and my power buttons been broke and just yeah

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let your iphone battery be low and then it will require charging it, so u charge it and it will open again

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1 Opmerking:

how do u know when the iphone battery is low?

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i have an iPhone 5 with no proper functioning power button, and nothing is displayed i just replaced a battery and a screen and i hope it will light up

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My iphone 5 screen won't turn on and the lock button doesnt work, i connect it to my itunes and it tells me the battery is 0% and my music constantly plays but the phone won't turn off for me to charge it

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I also had the same problem but with my lock button not working for months now. Last night my screen went completely black & any of the buttons are working.

Most of the suggestions I saw was press the lock&home button at the same time for 10-15 seconds, and it worked for some people but mine didn't (because of my broken lock button).

What I suggest is to completely drain your battery ( I left mine to drain for 11 hours) and what you do next is you plug the charger in your computer, if the low battery sign showed then ur saved. Now u just have to wait for the apple logo :)

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it's simply af if you cant switch your phone on, and you power button went down, you've just got to plug it into the computer Instantaneously you'll figure it out, you'll watch the Apple symbol into the screen

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