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Toshiba Satellite L55-B5396 Troubleshooting
The Toshiba Satellite L55-B5396 is a 15.6 inch laptop, that is detailed with the colors of black and gray. The QWERTY keyboard is full sized and contains a numeric pad towards the right of the laptop. The device has several different ports on the sides, including but not limiting to, a headphone jack, a memory card slot, usb ports, and an HDMI port. The power button is located just above the numeric pad, which is easily accessible. This device also comes with a webcam, and speakers, and a DVD player built into it.
1) Loose power button:
-‘The power button seems too loose, I’m afraid the laptop will not turn on because of this.’
Loosened wires from possible overheating:
Turning off the computer and letting it cool down will restore the wires to a better condition. However, if the issue continues to be bothersome, or does not correct itself, and the power button is not working correctly, you can try replacing the button. You may take it to someone who may be able to diagnose the problem for you, or do the following in the link below:
Held onto the power button for too long:
When one is restarting a computer and force turning it on or force turning it off, it can lead to unsaved files, corruption, loss of protection, and many other issues that will lead on from that. Using it excessively may lead to the button loosening. So the best thing to do is to stop forcing it to shut down. If you are in need of shutting it down, go to start and shut it down from there.
2) The DVD player is stuck:
-’The DVD player will not open when I am pressing the button to open it.’
Software errors can lead to this:
This is usually because of software errors or even different downloaded flies that my disrupt the opening of the DVD play. The link below may be able to be of help to you:
This could be because of lack of charge to your device:
To fix this, all you need to do is charge your device and wait for it to become full enough to go open it, either manually or on the device. Sometimes not paying attention to charge when it is not enough may drain it more quickly than originally noticed. However, if that does not work, try restarting your computer with the stuck DVD player. Or just look at this link below, it may be of service to your problem:
3) Screen seems damaged beyond use:
-’My laptop has so many cracks in it, I am afraid when I turn it on, it will be too damaged to use, what do I do?’
Typical causes for this can go from dropping your device, to dropping something on your device:
Depending on how damaged your screen is, (you should check) and along with the proper tools of course to investigate. In the event the screen has any other damage, like damaged graphics card, or underlying issues that may affect the function of the laptop as a whole. If not then you may be able to use it. However, if it has something prolonging and functioning incorrectly, it would be best to replace the screen, whether it is yourself or professionally.
If you want to do it yourself, here are several links below that will help you in the process to doing so.
Stepping on your notebook computer:
Another cause for this may be, stepping on your notebook computer, or sitting on your notebook computer. If this is the case you may be able to still use it without the need to replacing the screen. Although, this is only if the laptop is working perfectly okay. But again, if you want to fix the screen due to it being cumbersome, see above to use the links and go from there to fix the screen and or replace it.
4) The audio jack isn’t working:
-’The audio jack needs to be replaced because it looks damaged.’
Check to see if the sound if on by looking at the sound control:
Sometimes the headphone jack itself is not the issue, but rather a matter of maneuvering the control of the sound on your laptop.
To check your volume, go to start, type in volume, and double check your sound controls to ensure that none of them are on silent. If you cannot find any issue there, go to your sound card driver to check the settings and see if they need restoration or is in need of an update.
You headphones may not be working or not compatible with the device:
Another reason for the audio jack to not work may be due to the headphones themselves.
To check this, use your headphones on other devices to see if they work on other devices or not. If it is bluetooth, check the settings of the headphones to check if the are matching the laptops specifications for them to work correctly. There may-be other rare cases that your headphones may be incompatible with the laptop themselves. If that is the case, try a different pair to see if they work with the laptop or not.