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Samsung Galaxy On5 Troubleshooting
This troubleshooting page will help you diagnose problems with the Samsung Galaxy On5. Released November 2015.
Phone Will Not Power On
The device won't power on or show any signal that it's on
Inability to Charge
If the phone won't charge, check the phone cable that came with the phone. Over time phone charging cable tend to break apart. Or the charging block hardware tends also break due to overuse. In that case, it’s time to buy a replacement cable and charging block that's compatible with this device.
Ensure the battery is flushed all the way into the battery housing of the phone. Once the battery is flushed into the housing press and hold down the power button. If the device screen turns on you’re in business. If the device screen doesn't turn on, go ahead and plug in the device charging cable into the device. And then hold down the power button, if the screen doesn't turn on then it’s time to buy a replacement battery.
Motherboard is Fault
What causes a faulty motherboard can be anything, but if the device won’t turn on when a full charge battery is installed or the charging cord is plugged in then the motherboard is shoot. The On5 usually a simple device to break down and repair. Go ahead and buy a replacement motherboard. And it depends which phone carrier you, you might have to search for an unlocked motherboard like this one.
Unable to Charge Device
The On5 charges using a micro charger, but can break easy
Broken Charging port
Over time the charging receiver on the phone can break. And you can tell that the charging port is broken by the male connector won't stay in. Which make the charging port inoperable. When there's no indication of the phone is charging, then its time to replace the motherboard. Here's the repair guide to replace the motherboard.
Camera becomes Unresponsive
The On5 camera and its software isn't the best in the market
If the camera application for that device becomes unresponsive to your commands or crashes/stops working. Go ahead and power down the device fully and then turn the phone back on. Once the device turns on and retries to use the camera application within the phone. If the camera application is still unresponsive go ahead and update device software
Camera Lens become Broken
Phone cameras will break over time due to user error or the camera broke due to being defective. A way that the device camera lens becomes broken if a foreign object hits the lens and breaks it. If you notice that the lens is broken then go ahead back up your device and power down the device. Then take out the battery out and disassemble the phone and replace the camera.
Speakers are Not Producing Sound
Speakers in our device are great, but sometimes won't last longer then we think.
Speakers sometimes stop working due to a lot of reason and one of that reason can be software. Updating the phone's software can solve the issue. Go here to update the phone software. Or you didn't realize that the volume was turned off. If so go into your phone setting and adjust the phone volume setting to the desired setting.
Water Entered into the device
If your phone got in contact with some type of liquid and it's still working, but the speaker isn't working. Go ahead and turn off the device and try placing the device in a container of dry rice overnight. After that turn on the device and see the speakers work, if not its time to replace the speakers within the device.
Speakers don't always last a long time after leaving the manufacturing line. If that's the case that the speakers stop working due to nothing above then replace speaker within the device.
Display won't Show
Displays on a cell phone are the most import part of the device if that goes down can't use that cellphone
Display become unresponsive
If your device tends to not respond to finger touches then go ahead and restart your device. The best way in this situation is to hold down the power button until the screen turns black. And then turn on the device and see if the device screen is responsive. If not then replace the device screen.
Display Wont Turn On
Well, you might get yourself into a pickle if your device display doesn't want to turn on. If that's the case then go ahead and replace the screen of the device.