Q Link sent me a Z3001s which I activated in May, but even though I could receive calls, I could not initiate an outgoing call. I asked two knowledgeable people for help, and they couldn’t find what was wrong. Online “support” is a website form that generates an e-mail telling you to call their 855 number, which is a robot that does nothing for you. During the last call, it told me I had used all my 1000 minutes, and I needed to buy more. I rather suspect this funny business is just a moneymaking racket.