I have a Samsung galaxy 7edge. I haven't ever used it. It was given to me and the people before I got it factory reset it and now the Google lock has prevented me from using it. somehow I got it to recognize my Google account and my password and phone number. but it still will not let me in. I get notifications on my other phone. I try logging in on it I don't know what to do. it recognizes it but it will not let me in. any suggestions?