itunes is a load of rubbish they dont want you to do anything for free, if the did they would use the file explorer to move files. I am having trouble with my iphone 3g,it iwas stuck on the apple logo then i went on youtube, looked for a solution, and it told me to restore my iphne. so i did then once itunes had finished that, it came up with error 1015,and was then stuck in recovery mode. i was then looking for, how to fix an iphone 3g stuck in recovery mode and it told me todo the same thing,once itunes had finished that it came up with another error mesage saying error 3194. what a waste of £150 when itunes wont let me restore my iphone. i would advise anyone to stick to android or windows if this problem cant be fixed.