2/24/2020 Following instructions offered below I lay the V8 machine top on newspaper and gently pried the bin open with a thin screwdriver. The top rose as it was supposed to! And yes, once I pressed the top back down, I closed the bin and was then able to move the red tab on top. Everything back to normal ! In 15 emails back and forth with Dyson, not 1 suggested this technique! They are sending me a new Main Body, which I will accept because my machine is new and under warrantee. Lesson learned! DO NOT close bin before top!