The screws have, indeed, Phillips 000 heads. The problem can be that the Phillips 000 driver BIT supplied with the repair kit is of INFERIOR QUALITY! I have extensive experience with Phillips head screws, and no amount of firm pressure and proper driver seating would loosen the screws. I found a micro-tool kit I had for repairing computers, grabbed the Phillips 000 bit, and it worked PERFECTLY! The instructions are pretty good, but the QUALITY of the tools supplied is a real PROBLEM.