Method 1: Fix Disabled/Locked iPhone or iPad using iTunes without Losing Data If you have synced your iPhone or iPad with iTunes before, it is easy to unlock your device by restoring. To avoid data loss, download and install Yolisoft iPhone Data Recovery on your computer first. It is a professional tool to help you retrieve deleted or lost data from your iDevice directly or from iTunes or iCloud backup. Method 2: Unlock Disabled/Locked iPhone or iPad by Using iCloud Provided that you have set up "Find My iPhone" on your iPhone or iPad, you can use iCloud to get back your device. Go to https://www.icloud.com/#find on your computer or other device. Sign in with your iCloud Apple ID. Click "Find My iPhone" and "All Devices" at the top of your browser window. Choose the iPhone or iPad you want to erase, and click "Erase iPhone/iPad" on the top right. After the process completed, there is no passcode on your lock screen. Now you can choose to either set up as a new iPhone/ iPad or restore it from the iCloud...