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Shutdown Phone Hold Volume Down Button And Then Hold Power Button It Should Open Factory Settings. Your Control Is Volume Up And Down, Then Enter For Home Button Go To Factory Reset Or Any Reset Settings Then Apply cheers, Erol -Microsoft Community
Open The Case Of Your Phone, Then Clean The Substances With A Thin Brush And Check If Its Now Working.... If Not, Proceed To These Steps 1.Shutdown Your Phone Let It Rest 2 Minutes. 2.Open Case 3. Remove Battery 4. Unscrew To Open The Board Processing Your Phone 5.Remove The Board 6.Reheat It With Heat Gun In 300 Degrees Celsius ( Be Careful On What You Going To Heat On Then, Kindly Revert The Steps It Should Be Working Now.... If Not, Replacement May Be Needing Its No Software Or Any Spy/Mal/Wares, Its Hardware cheers, Erol -Microsoft Community
It Can Cause Microphone & Speaker Disorder, Have You Tried To Reboot It ? Can You Listen To Other Sounds ? If You Can, It Can Be A Problem To The Person Whos Calling You Or Calling Them. Or Else, Consult A Technician. Its No Software Or Any Malwares, Its Hardware. Cheers, Erol -Microsoft Community
It Can Be Causing The CPU Or GPU On The Motherboard.... You Can Consult Your PC Or Laptop To An Technician By The Way.... Do Not Do It By Yourself It Can Cause Electrical Shock. Cheers, Erol -Microsoft Community
