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Computer on life-support.

Ed Mease -

Mijn probleem

Battery was completely dead Computer would not run unless it was on AC power.

Mijn oplossing

Repair went well except for one glitch replacement battery came with some tools to help with the removal and installation of the new one. Problem is the drivers supplied in the battery kit were the wrong drivers for MBP computer. Since I already knew how to remove and install battery I never looked at your video tutorial on how to do this procedure. If I had done that I would've realized that I needed a pentalobe P5 driver. Went to electronics stores in two different states and could not find one of these ended up buying iFixit driver Kit and waiting for them to come in the mail to do the repair. Your service department is great you guys are great thanks for the stuff that you make available for keeping our computers running.

Mijn advies

Make sure you have all the proper tools necessary to do the repairs and always stop by and review iFixit's tutorials to refresh your memory and also let you know if you are missing some tools necessary to do the repair.

Mako Driver Kit - 64 Precision Bits afbeelding
Mako Driver Kit - 64 Precision Bits


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