angela, I think it might just be time to take it apart and clean it up. First make sure that you back your stuff up. Then follow this guide for ANY immersion. This will give you an idea of how to disassemble your device. Once you cleaned it and made sure your connectors are properly seated and that the antenna makes good contact, reassemble your iPod and reevaluate. Of course you should also try a restore of your firmware. Good Luck