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If the previous step worked but you still can't see anything on the iPhone's screen, you may want to restore the iPhone. THIS WILL ERASE ALL THE DATA ON THE iPHONE!
Restore the iPhone
  • If the previous step worked but you still can't see anything on the iPhone's screen, you may want to restore the iPhone.

  • THIS WILL ERASE ALL THE DATA ON THE iPHONE!

  • Connect the iPhone to a Windows or Mac computer and open iTunes, click the iPhone icon in the toolbar at the top left.

  • Click the "Restore iPhone" button at the top right to restore the iPhone.

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