In this manual we will show you how to do soft, hard (factory) reset and how to change firmware in case of forgotten Password, PIN, Pattern lock.

If you forgot your password and you can't log in your tablet with your Google account or backup PIN, then you must do factory reset.

This procedure will erase all your personal data.

Please SUBSCRIBE to my channel ツ

Video overzicht

  1. Search and download Sony PC Companion or use the link below.

    Voeg opmerking toe

  2. Install PC Companion.
    • Install PC Companion.

    Voeg opmerking toe

    • From here you can update firmware to your devise but it must be powered on not screen locked.

    • Start "Support Zone".

    • Select "Phone / Tablet Software Update".

    Voeg opmerking toe

    • Your Laptop must be connected to the power adapter.

    • Select "repair my phone / tablet".

    • The last warning for your personal data.

    Voeg opmerking toe

    • PC Companion will download some files to prepare your PC for update.

    • Your battery of the tablet must be charged at last 80%.

    Voeg opmerking toe

    • Select your device.

    Voeg opmerking toe

    • Switch off the tablet. If you can't do this, press and hold for more time the power on button.

    • Press and hold the volume down button until you connect the micro USB cable.

    • When the PC recognized the device, PC companion will download the latest firmware version and will upload it to your tablet.

    Voeg opmerking toe

    • If your PC can't recognize your tablet, you must install drivers for it. Search in the internet for "S1Boot Fastboot" drivers, or download the drivers from the link below.

    • F1Boot Fastboot drivers

    Voeg opmerking toe

    • When PC Companion finished, disconnect the tablet and switch it on.

    • The device is at factory state, with the latest firmware version and erased security protection.

    • .

    • Did you do it successfully?

    • Please SUBSCRIBE to my channel ツ

    Voeg opmerking toe


To reassemble your device, follow these instructions in reverse order.

9 andere personen hebben deze handleiding voltooid.


Lid sinds: 09-12-13

158.722 Reputatie

304 handleidingen geschreven


Master Techs Lid van Master Techs


278 Leden

755 handleidingen geschreven

Één commentaar

How to remove a password, you need a password to do soo ....

Carol Sanchez - Antwoord

Voeg opmerking toe


Afgelopen 24 Uren: 12

Afgelopen 7 Dagen: 72

Afgelopen 30 Dagen: 317

Altijd: 51,440