DC68 03132G 02 EN
WASHING MACHINE
Technical Information
Models : WA48H7400A*
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WA45H7200A*
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WA45H7000A*
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Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit.
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Refer to Service Manual for detailed installation, operating, testing, troubleshooting, and disassembly instructions.
Code No. : DC68-03132G-02_EN
ALIGNMENT AND ADJUSTMENTS
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
GENERAL ERROR FUNCTION
| NO | Error Code (Diagnostic Code Error Image) | Description | Corrective Action |
|---|---|---|---|
| 1 | 5E | The water level fails to drop below the Reset Water Level within 30 minutes. | Go to' Will Not Drain' Troubleshooting Section. |
| 2 | dE1 | Door fails to Unlock After 7 attempts. | Go to' Will Not Unlock' Troubleshooting Section. |
| 3 | 4E | Whenthe filling continues for more than 60 minutes or there is no change of water level for 5 minutes. | Go to' NoWater Fill' Troubleshooting Section. |
| 4 | dE1 | Door fails to lock after 7 attempts. | Go to' Will Not Lock' Troubleshooting Section. |
| 5 | LE | A water level lower than the Reset water level is detected for 5 seconds during the Wash/Rinse cycle. | Go to'No Water Fill' Troubleshooting Section. |
| 6 | 1E | Water Level Sensor Trouble. (When the input signal from the water level sensor is out of range, the unit will send out beeping sounds and halts the cycle.) | Go to'No Water Fill' Troubleshooting Section. |
| 7 | OE | A fault is detected in the water level sensor. Data (frequency) shows the water level is at or above the overflow water level. (When this condition is detected, the machine will automatically start draining water until the water level falls below the reset water level) | First check to see that all of water valves are not stuck. If the water valves are OK, check water level. |
| 8 | UE | Unbalance or cabinet bump is detected during final spin. | Go to'Wet Clothes' Troubleshooting Section. |
| 9 | dE | Door is detected as open while it is trying to lock the door. | Go to'Quick Test Mode'and then do Door Lock/Unlock Test. |
| 10 | tE1 | This occurs when the water temperature sensor fault is detected continuously for 5 seconds. | Go to' Board Input Test'and check Water Temperature. Check loose or pinched wires. Replace PCB or thermistor. |
| 11 | 3E | MICOM is attempting to drive the motor but is not getting any response signals from the hall sensor. Visual check shows motor is not running. (Locked, Defective Hall Sensor or Overload) | Evaluate wire harness for loose or unhooked connections. Go to' Quick Test Mode'and test Motor. |
Table Caption: This table outlines common error codes for a washing machine, detailing their descriptions and the recommended corrective actions to resolve the issues. It serves as a troubleshooting guide for identifying and fixing appliance malfunctions.
ALIGNMENT AND ADJUSTMENTS
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
| NO | Error Code (Diagnostic Code Error Image) | Description | Corrective Action |
|---|---|---|---|
| 12 | 4E | The hot/cold water hose connection is not correct. | Please connect the hot/cold water hose connection correctly. |
| 13 | SUd Sd | Suds is detected during the washing session. ('SUd'or'Sd'is not an error. When it finishes washing, End and the 'SUd'or'Sd'code will blink in turn.) | Guide a user to reduce amount of detergent usage. |
| 14 | AE | Communication error between SUB PBA and MAIN PBA. | Check Main PBA, SUB PBA & Wire-harness. Replace PCB. |
| 15 | 8E 8E1 8E2 | If the MEMScommunication error or MEMStrouble diagnosis error occur, this message will be displayed. | 1. Check the MEMSsensor and PBA. 2. Check the wire connector terminals. |
| 16 | bE2 | A button except the Power button is continually pressed. | Check whether either the Power switch or a tact switch is continually pressed. |
| 17 | 4E2 | The hot/cold water hose connection is not correct. | Please connect the hot/cold water hose connection correctly. |
| 18 | PE (Clutch Motor Error) | This error occurs when the position of the clutch is not detected. - If the position detection signal is not received 15 seconds after the clutch motor starts, the spin drum is shaken left and right and then the motor is restarted. If the motor position signal is not received even after 3 reattempts, a PE error occurs. | 1. Check the clutch motor. 2. Check the assembly status of the clutch motor. 3. Check the wire connector terminals. |
| 19 | PE1 (clutch hall sensor error) | After the completion of the clutch position detection, and the clutch hall signal is invalid, the spin drum is shaken left and right and then the clutch hall signal is evaluated again. This, if the clutch hall signal is still invalid, the clutch position switching status is checked and then the operation is restarted. (If the 15 reattempts fail, this error occurs.) | 1. Check the clutch hall sensor. 2. Check the wire connector terminals. 3. Check the clutch switching status. - Check the coupling assembly and disassembly status. |
Table Caption: This table lists error codes for a washing machine, detailing their descriptions and recommended corrective actions to resolve appliance malfunctions.
ALIGNMENT AND ADJUSTMENTS
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
TEST MODE
Quick Test Mode
Test Mode:
Each Test Mode is as follows in the coming pages. The test modes are modes unable to get an access once the washing cycle has started due to safety reasons.
ALIGNMENT AND ADJUSTMENTS
WARNING
To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.
Definition of Quick Test Mode:
- -Check operation of all LED's (Verify faulty LED).
- -Check model and software version.
- -Check different operating modes (e.g. water valve, motor, door, drain pump, etc.).
How to
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