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Have you tried fully charging the phone's battery with a known working compatible charger connected to the phone and then tried turning it on (with the charger still connected)?
Hi @joannareeder
What is the model number of the phone?
Have you tried fully charging the phone's battery with a known working compatible charger connected to the phone and then tried turning it on (with the charger still connected)?
Has the phone been dropped or gotten wet at all?
door jayeff