Cintiq 21UX - No longer accepts display from all inputs. Any ideas?
I have a Wacom Cintiq 21UX (dtz-2100d/g).
The display has a built-in DVI-I cable.
The following inputs will display a picture on the device
- DVI-I direct input
- DVI-I to VGA (using the supplied VGA to DVI-I adapter [88741-9100, Molex])
The following will no longer display a picture on the device. But they were working until recently:
- DVI-I to HDMI (using a 3rd party adapter)
- DV-I to Thunderbolt (using Apple thunderbolt adapter).
Does anyone know why these adapters would suddenly stop working? I have tried them on other displays, and they work perfectly, so I know the adapter is not a problem.
The unit comes with DVI-D to DVI-I adapter (88741-9400, Molex) but it makes no difference if this is used or not with the adapters that no longer work.
Here is a picture of what the pins look like on the built-in DVI-I cable:
It doesn't look like any of the pins are bent.
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