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Samsung's flagship phone, the Galaxy S8. Released in April 2017.

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My mic causing problems

I can no longer dictate messages or e-mails, but the mic works in a new app i downloaded.

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Hi @kammie555 ,

Things to try to resolve the problem.

Wipe the cache partition and check if the phone now works OK.

If still no good, start the phone in safe mode and check if it now works OK in safe mode.

If it does then a downloaded app is the cause of the problem. The trick is to find out which one. New app that you you said you just installed perhaps.

You will need to uninstall each downloaded app, one by one and test the phone in normal mode between each uninstall to see if it is working OK or not. When it does then the last downloaded app that was uninstalled was the culprit.

A downloaded app is one that you downloaded and installed on the phone and was not pre-installed on the phone when you first got it.

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Karen Ann MUIR zal eeuwig dankbaar zijn.

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