Kindle 10th White Home Screen

Hi. My home screen turns white after I swipe to unlock kindle. I just fully charged my kindle I’m not sure why the home screen is white. I have restarted many times. Held power button for 40s but no effect. Contacted amazon but not helpful at all.

Please assist

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Can you try powering off the tablet and holding the power and volume down keys on the Kindle Fire? You should see a black screen with text. If you do, you can navigate the menus by using (volume) up and (volume) down keys. Use them to select power off, restart, or start.

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Hi. Thank you for the reply. I'm using Kindle 10th generation so there's no volume button.

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@Afifah Mahirah What buttons are there?

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