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Released September 25, 2015. Model A1687/A1634. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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My phone is stuck on speaker phone

My phone is stuck on speaker phone and when someone calls or I call someone there is no sound

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Can you please provide some more details?

When making or receiving a phone call, do you see the speakerphone button there or is it greyed out? If you're actively on a call, does the screen turn off if you cover the sensors by the front camera? If you use Siri or voice memos does the recording sound fine, quiet, or does it not record anything?

Once we know these things we will have a much better chance at understanding what specifically has gone wrong in your device and what you will need to do to fix it! :)

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The speaker icon is grayed out. Nothing happens when scensors are covered. I can hear voicemail, videos etc. the only time you can not hear is when you answer a call or call someone.

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Seems like this may be an Audio IC issue which has become increasingly common on iPhone 6s and iPhone 7/7+.
This is not an easy repair and something you’ll likely need to get done at a professional repair shop. The audio IC is a very small integrated-circuit, hence the name IC, and it is soldered to the logic board of the device. This can be repaired or replaced by an experienced engineer capable of microsoldering for typically around $100-200.

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Kimberly Almeida zal eeuwig dankbaar zijn.
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