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Repair guides and support for Panasonic's Viera line of televisions.

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Lower 1/3 of screen is black and picture fade out.

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Panasonic Viera TV TC65fx800c'''

TV is barely 2 years old. Last night, TV with audio but lower 1/3 of screen is black. Then the remaining screen fades out slowly from left to right. Can it be fixed?

Update (06/22/2021)

see attached video

Update (06/22/2021)

No picture is visible. However, can see light mostly in the corners coming from the TV. Waiting for Panasonic to follow up before we take it down. We have the tools and also suspected a board issue. Still have sound, for now…☹️Ok

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Beantwoord deze vraag Dit probleem heb ik ook

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Robin Bownes  what you are describing is most likely backlight related but it will depend on how it fades and what it looks like once it is faded. We would have to see what this all looks like. If it is the backlight then yes it can be fixed. If it is not than it is most likely a panel issue and that will make things a bit more difficult. Post some pictures with your QUESTION so that we can see what you see. Voeg afbeeldingen toe aan een bestaande vraag

Update (06/22/2021)

That actually looks like a panel error. Let us know if your TV still has the sound (re-read your question and you did say it has audio so disregard:-). Once it has totally dimmed, shine a flashlight at an angle against the screen. See if you can make out the picture faintly. The bottom 1/3 looks like a Gate driver issue on the LCD driver board. It may be time to start taking it of the wall and have a look at the inside of the TV. Let us know if you are up to it. You need some basic hand tools and a simple multimeter

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What is “ TV kkros the sound”?

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@Robin Bownes no updates early in the morning without glasses :-) Typo has been corrected.

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Lol, we have the same issues here with glasses. It still had sound last night but we now have completely lost the picture☹️ Still no response from Panasonic.

door

Dang, that is poor customer service. Give it a few days and see what they are saying. We'll be around on here if you need more help etc.

door

We cannot see the pic with the light shining on the screen and contacted a local panasonic repair shop who sells the parts and they told us there was no lcd driver board on this model. Could it be the t-con board or the mainboard?

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Robin zal eeuwig dankbaar zijn.
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